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Privacy Policy for RM Real Estate

Effective Date: 01 August 2025
Company Name: RM Real Estate
Website: www.rmrealestates.co.za

1. Introduction

RM Real Estate is committed to protecting the privacy and security of your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). This policy explains how we collect, use, store, and share your information when you use our website, services, or contact us.

By accessing our website or using our services, you consent to the practices described in this policy.

2. Personal Information We Collect

We may collect the following types of personal information:

  • Full name and contact details (email address, phone number)

  • Identification information (ID number, address)

  • Financial information (for rental/sale purposes)

  • Property preferences and interests

  • Communication records and messages

  • IP address and website usage information (cookies, browser type, etc.)

3. Purpose of Collecting Personal Information

We collect personal information for the following purposes:

  • To respond to enquiries and provide requested services

  • To process property listings, viewings, rentals, and sales

  • To verify your identity and perform due diligence

  • To send property alerts, newsletters, or promotional offers (with consent)

  • To improve our website and services

  • To comply with legal and regulatory requirements

4. Consent

Where required, we will obtain your express consent before collecting or processing your personal information. You have the right to withdraw your consent at any time.

5. Disclosure of Information

We may share your personal information with:

  • RM Real Estate agents and employees (on a need-to-know basis)

  • Registered financial institutions, attorneys, or conveyancers (in a transaction)

  • Property portals or affiliated service providers

  • Regulatory or legal authorities (when required by law)

We do not sell or rent your personal data to third parties.

6. Data Storage and Security

RM Real Estate stores personal information securely and implements appropriate technical and organisational measures to protect against loss, unauthorized access, alteration, or disclosure.

These include:

  • Secure servers and SSL encryption

  • Password-protected databases

  • Limited access to authorized personnel

7. Your Rights Under POPIA

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Object to the processing of your information

  • Withdraw consent at any time

  • Lodge a complaint with the Information Regulator (South Africa)

8. Retention of Data

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

9. Cookies and Website Tracking

Our website may use cookies or similar tracking technologies to improve user experience and analytics. You may opt out of cookie tracking through your browser settings.

10. Third-Party Websites

This policy applies only to our website. We are not responsible for the privacy practices or content of third-party sites linked on our platform.

11. Updates to This Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Please review it periodically.

12. Contact Us

For questions, concerns, or requests regarding your personal information, please contact:

📧 Email: info@www.rmrealestate.co.za
📞 Phone: 083 861 9890
📍 Address: 1803 Berg Avenue, Amandasig 0182

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